I'm having trouble right now renewing my season pass. I went online to renew, and when I entered my season pass number plus birthday/phone number for verification it says it cannot find it. I even tried the option "I don't know my number" and enetered my name, phone #, and bday and it still cannot find it. Am I doing something wrong? I tired it multiple times and no luck. Otherwise is there a phone number I can call to do it over the phone? Thanks